Is my information secure?

Yes. Toothfairy follows healthcare and data protection requirements to help ensure patient information is handled securely and responsibly.

Do I need to have a regular dentist to use Toothfairy?

No. Toothfairy was created to help people access dental care more easily, including those who may not currently have access to a regular dentist. We provide our own dentists.

What problems can Toothfairy help with?

Toothfairy supports a wide range of dental needs, including urgent dental concerns, teeth straightening, teeth whitening, treatment monitoring, prescriptions, and general dental advice, for you as a direct patient, or as an insurance member /employee member.

Is Toothfairy available out-of-hours?

Yes. Toothfairy provides around-the-clock access to dental support, helping members get advice and assistance whenever they need it.

Can I speak to a real dentist?

Yes. Toothfairy combines smart technology with access to real, qualified dentists who can provide professional advice, consultations, and treatment guidance.

How does Toothfairy work?

Members can access dental support through the app, including remote consultations, treatment monitoring e.g. teeth straightening, dental advice, and access to qualified dentists. The platform is designed to make getting dental help quicker and more convenient than traditional routes.

What is Toothfairy's mission?

Our mission is to make dental care more affordable, accessible, and available for everyone. We use technology and qualified dental professionals to help people access advice, treatment, and support wherever they are.

Is the app free to download?

Yes. The Toothfairy app is free to download on both iOS and Android devices. Some services, treatments, or membership plans may have associated costs, but downloading and creating an account is free.

Who operates Toothfairy?

Toothfairy is operated by a dentist-led team combining dental expertise with digital healthcare technology to deliver consultations, treatment support, and ongoing dental care through the app.

Who founded Toothfairy?

Toothfairy was founded by dentists with the mission of improving access to dental care and removing barriers that prevent people from getting professional advice and treatment when they need it.

Are you fully health regulated?

Yes. Toothfairy is the first health-regulated dental app, providing access to qualified dental professionals through a regulated digital platform. The service has been tested and validated within NHS settings and is designed to deliver safe, accessible dental care remotely.

What is a business plan?

Toothfairy covers businesses and their employees for dental issues. Whether it is a prescription for a spreading swelling or dental pain at work, our dentists are on hand to assist. We run employee engagement and health programmes to prevent dental disease before it can occur through oral health workshops and personalised 1:1 guidance in the app.

What features are part of a business plan?

Toothfairy offers a range of features to assist employees, which include: Dentist chat – 1:1 personalised chat with a dentist, available out-of-hours; Video consult: 1:1 video consult with a dentist, available out-of-hours; Prescriptions for medicines; Virtual exams to assess teeth and identify high-risk sites; Discounted of cosmetics. Each business can create a personalised plan for their employees and cater to specific needs.

What time is the service available?

Dentist Chat Helpline: Assistance is available in the app seven days a week, with the core operating from 9 am to 8 pm. Dentist Video Consult: Assistance is available Monday – Friday, 9 am to 6 pm. Response to request for an appointment to be addressed within 24-48 hours.

How can employees get this service?

Eligible members will be invited to register with and start using Toothfairy after their employer purchases an eligible policy with Toothfairy or a partner Insurer.

Are the dentists trained and registered?

Yes, all Toothfairy dentists hold UK General Dental Council (GDC) licenses and are fully indemnified. To maintain the highest standards of care, Toothfairy dentists undergo regular audits and reviews.

Is the service confidential?

The service is completely confidential. No information will be shared with partners, or an employer aside from anonymous usage information.

How do I set up my profile?

Please note, that before you can use the Toothfairy app you must complete your: name, date of birth, address, medical history, email confirmation. This will enable you to use all the features available to you in the app.

I am unable to find my verification email?

Please check your spam or junk folder, as sometimes the verification email can be filtered as junk by your email provider.

Where do I add in a code I have received?

You can add the code an insurer or employer supplied to your Profile under Codes.

Why do I need to complete my medical history to use this service?

Toothfairy is regulated by the Care Quality Commission (UK health regulatory body). To discharge our regulatory requirements, we need to be able to give accurate medical advice and ensure patient safety. To do so we require details of your medical history.

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The Leading On-Demand Dental Benefit

Welcome to our members club

Discover your membership perks, access to dentists 24/7, and savings on cosmetic treatments

App store

Google Play

Mission

Our mission is to help people improve their dental health through prevention, and reduction of chronic diseases.

Smart dental care

Membership features

Dentist Finder

Using our clinic finder, we search thousands of clinics to find available last-minute appointments.

Dentist Chat Helpline

Unlimited dentist chat access for instant advice and prescriptions from dentists.

AI Treatment Tracking

Using our patent-pending technology, we monitor progress, detect issues, and speed up treatment.

Virtual Exams

Use our Virtual Exam to spot early signs like bleeding or pain and prevent issues from becoming chronic.

Prescriptions

From pain relief to infection care, our dentists help manage your dental health through our regulated app.

Cosmetic Treatments

Members enjoy discounts on aligners, whitening, and care kits, with additional costs applying.

Hand holding a smartphone with a blue app interface, partially inside a white pocket against a blue sky.

Step 1

Download the Toothfairy App on to your device

Download Toothfairy and get quick, easy access to 24/7 consultations and support whenever you need it, all in one convenient place.

App store

Google Play

Step 2

Add your code

Go to “My Profile” → “Codes” and enter your company’s access code (e.g. Z263746), found in your policy details or from your advisor.

App store

Google Play

Step 3

Start enjoying your benefits right away

Quick support, special offers, and helpful services are always at your fingertips, giving you confidence and support anytime.

App store

Google Play

Dental treatments

Explore a range
‍of treatments

Explore modern dental solutions designed to improve your smile, solve problems, and keep your teeth healthy.

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Teeth Straightening

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Learn more

Cover for the whole workforce

Prevent time off work

Dentistry on-demand

Protect Your Employees

Start with a 1:1 consultation

Visit a dentist for an assessment

Whiten your teeth

Learn more

Start with a free consult

Dentist grade whitening

Enamel safe with our custom trays

Teeth Whitening

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Learn more

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Teeth straightening

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Learn more

Start with a 1:1 consultation

Visit a dentist for an assessment

Whiten your teeth

Teeth whitening

Start with a 1:1 consultation

Visit a dentist for an assessment

Whiten your teeth

Learn more

Request an urgent consultation

Diagnose the issue

Receive emergency treatment

Dental Emergencies

Start with a 1:1 consultation

Visit a dentist for an assessment

Straighten your teeth

Learn more

Dental treatments

Become a Member

Check your oral health, receive personalized insights, and connect with dental professionals — all in one place.

App store

Google Play

Join our membership and get
instant access to AI-powered
dental care anytime you need it.

App store

Google Play

FAQ

Frequently asked questions

Have more questions?

Explore a wide range of topics to learn more about your dental health and treatment options.

See All Topics

Have more questions?

Explore a wide range of topics to learn more about your dental health and treatment options.

See All Topics

Welcome to our members club

Our mission is to help people improve their dental health through prevention, and reduction of chronic diseases.

Membership features

Download the Toothfairy App on to your device

Add your code

Start enjoying your benefits right away

Explore a range‍of treatments

Become a Member

Frequently asked questions

Explore a range
‍of treatments