Contact us
New Patient Questions
For new patients, if you wish to discuss our services, or have questions regarding prices and treatments, use the below chat line:
Existing patients
For existing patients, the best way to contact us is via the Chat feature in the app. The dentist and the clinical team are able to assist more directly.
For payment queries or questions regarding your payment plan, please call the helpline: +44 20 4525 4645
Alternatively, please email us at patients@toothfairyapp.co.uk
Issues with access:
Have you been given access to Toothfairy by your insurer or your employer, and are you having issues with the app? You can download the app and speak directly to the team in the chat. If you are having issues with the app and cannot use it, you can use the live chat below:
Alternatively, please email us at office@toothfairyapp.co.uk
Questions
If you are a dentist or pharmacy who needs to speak to our dentist team regarding a script, please email both:
doctor@toothfairyapp.co.uk
and
emergencies@toothfairyapp.co.uk
Questions
To see how Toothfairy can help you as a business and your employees, book a free demo below:
Questions
For any other business, such as press or PR requests, please contact us directly at:
office@toothfairyapp.co.uk